Privacy Policy

We attach great importance to protecting your data and safeguarding your privacy. In this privacy policy, we inform you about the processing of personal data when using our website

1.Party responsible
The party responsible for the collection, processing and use of your personal data within the meaning of the GDPR is:

Condair GmbH, Parkring 3, 85748 Garching Germany
Represented by Mr Christian Bremer

2. Data Protection Officer:
If you still have questions or concerns about data protection, please contact our Data Protection Officer:

We expressly point out that if you use this e-mail address, the contents will not be noted by our Data Protection Officer alone. If you wish to exchange confidential information, please contact us directly via this e-mail address.

Condair GmbH
Elke Buchschmid
Parkring 3
85748 Garching

3. Data processing on the website
a) When visiting the website
When you visit our website, the browser used on your terminal device automatically sends information to our website server to enable you to visit the website. This information is stored temporarily for 7 days in a “log file”.

The following information is collected without your intervention and stored until automatic deletion:

  • IP address of the requesting device,
  • date and time of the request,
  • address of the website accessed and the requesting website, ,
  • information about the browser used and the operating system,
  • online identifiers (e.g. device identifiers, session IDs)..

The aforementioned data is processed by us for the following purposes:

  • Ensuring that a connection to the website is established smoothly,
  • ensuring that the use of our website is comfortable,
  • Evaluation of system security and stability as well as
  • other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above.

b) Contacting us
If you wish to contact us, there are various ways of doing so. This includes selecting a local contact person. Select a contact person in accordance with your location. You then enter your contact details so that we can make you an individual offer on the basis of the information provided.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b GDPR, insofar as your details are required to answer your enquiry or to initiate or execute a contract, and otherwise Art. 6 para. 1 sentence 1 lit. f GDPR due to our legitimate interest in you contacting us and us being able to answer your enquiry. We only make promotional phone calls if you have given your consent. We will also only send you promotional e-mails on the basis of your consent; unless you are an existing customer.

The data we collect when you use the contact form will be automatically deleted once your enquiry has been fully processed, unless we still need your enquiry to fulfil contractual or legal obligations (see point 7).

c) Newsletter
You have the option of subscribing to our newsletter, in which we inform you of innovations to our products, services and promotions on a regular basis.

Subscription to our newsletter is carried out via the “double opt-in procedure”, i.e. we will only send you newsletters by e-mail if you respond to our notification e-mail by clicking on a link, thereby confirming that you are the owner of the e-mail address provided. If you confirm your e-mail address, we will store your e-mail address, the time of registration and the IP address used for registration until such time as you unsubscribe from the newsletter.

The aforementioned storage serves the sole purpose of sending you the newsletter and being able to prove your registration. You can unsubscribe from the newsletter at any time. This can be done via the unsubscribe link embedded in every newsletter. You can also send a message via the contact details provided above or in the newsletter (e.g. by e-mail or letter). Your consent pursuant to Art. 6 para. 1 p. 1 lit. a GDPR is the legal basis for the processing.

We use standard market technologies in our newsletters to measure interactions with the newsletters (e.g. opening of the email, links clicked). We use this data in pseudonymous form for general statistical evaluations and to optimise and further develop our content and customer communication. This is done with the help of small graphics embedded in the newsletter (i.e. pixels).

The data is only collected pseudonymously and is not linked to your other personal data. We want to share content that is as relevant as possible to our customers via our newsletter and gain a better understanding of what readers are actually interested in. Your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, which can be withdrawn at any time, is the legal basis for this. The data on the interaction with our newsletters is stored pseudonymously for 30 days, then completely anonymised.

d) Existing customer advertising via e-mail
If you register with us or make a purchase from us, we also use your contact data to send you further information relevant to you about our products and services via e-mail ("existing customer advertising"). This may include, in particular, news, promotions and offers as well as feedback and other surveys.

The legal basis for this data processing is Art. 6 para. 1 sentence 1 lit. f GDPR in conjunction with Section 7 para. 3 UWG [Law on Unfair Competition], pursuant to which data processing is permissible in order to safeguard legitimate interests, insofar as this relates to the storage and further use of the data for advertising purposes. You may object to the use of your data for advertising purposes at any time using a corresponding link in the e-mails or via the contact details above (e.g. by e-mail or letter), without incurring any costs other than the transmission costs as per the basic rates.

4. Use of cookies and similar technologies
We use “cookies” and similar technologies in some areas of our website. A cookie is a small text file that is stored on your device by the browser. Cookies are not used to run programs or download viruses onto your computer. The main purpose of our own cookies is rather to provide an offer that is tailored specifically to you and to make the use of our services as time-saving as possible. Similar technologies are, in particular, fingerprints, web beacons, tags or pixels.

Most browsers are set to accept cookies by default. However, you can adjust your browser settings so that cookies are rejected or only stored after prior consent. If you reject cookies, some of our offers may not run without disruptions for you.

Cookies are necessary to enable you to use our website more comfortably and individually. We base their use on Art. 6 para. 1 p. 1 lit. f GDPR. Furthermore, we also use cookies and similar technologies from partners for analysis and marketing purposes. The legal basis for this is your voluntary consent, which can be revoked at any time, according to Art. 6 para. 1 p. 1 lit. a GDPR, which we request in the cookie banner of our website. Data processing by third-party providers is described in further detail in the following section.

You may revoke any consent you may have given at any time by accessing the cookie settings and changing the corresponding selection there. Additional information on the cookies and the respective storage period are also provided there. Alternatively, you can assert your revocation for certain tools directly with the provider.

In the event that — even despite the greatest care — the information in the cookie banner contradicts that in this data protection declaration, the information in this data protection declaration shall take precedence.

5. Data transfer and recipients
We do not transfer your personal data to partners or other third parties for purposes other than those listed below. We only pass on your personal data to partners or other third parties if:

  • you have granted your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR,
  • the disclosure is necessary in accordance with Art. 6 para. 1 p. 1 lit. f GDPR and there is no reason to assume that you have an overriding interest, worthy of protection, in the non-disclosure of your data,
  • the disclosure is subject to a legal obligation pursuant to Art. 6 para. 1 p. 1 lit. c GDPR, or
  • this is legally permissible and necessary for the processing of contractual relationships with you pursuant to Art. 6 para. 1 p. 1 lit. b GDPR.

Part of the data processing may be carried out by our service providers. In addition to the service providers mentioned in this privacy policy, this may include, in particular, data centres that store our website and databases, IT service providers that maintain our systems, and consulting companies. If we pass on data to our service providers, they may only use the data to fulfil their tasks. The service providers have been carefully selected and commissioned by us. They are contractually bound to our instructions, have suitable technical and organisational measures in place to protect the rights of the data subjects and are monitored by us on a regular basis.

In addition, data may be disclosed in connection with official enquiries, court orders and legal proceedings if legal prosecution or enforcement necessitate this.

a) Data processing in third countries such as the USA
As explained in this privacy policy, we use services whose providers are partly located in third countries (such as the USA), i.e. countries whose data protection level does not correspond to that of the European Union. Where this is the case and the European Commission has not issued an adequacy decision (Art. 45 GDPR) for these countries, we have taken appropriate precautions to ensure an adequate data protection level for any data transfers. These include the standard contractual clauses of the European Union or binding internal data protection regulations. Where this is not possible, we base the data transfer on exceptions to Art. 49 GDPR, in particular your express consent or the necessity of the transfer for the performance of the contract or for the implementation of pre-contractual measures.

If a third country transfer is provided for and there is no adequacy decision or suitable guarantees, there may be a risk that authorities in the respective third country (e.g. intelligence services) may gain access to the transferred data in order to collect and analyse it, and that the enforceability of your data subject rights cannot be guaranteed. You will be informed of this when your consent is being obtained via the cookie banner.

b) Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). According to Google, the contact for all data protection issues is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies and similar technologies to analyse and improve our website based on your user behaviour. Google will process this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The data generated in this context may be transferred by Google to a server in the USA for evaluation and stored there. We have made the following data protection settings for Google Analytics:

  • IP anonymisation (shortening of the IP address before evaluation so that no conclusions on your identity can be drawn)
  • Automatic deletion of old logs / limitation of the storage period
  • Deactivated advertising function (including target group remarketing through GA Audience)
  • Disabled personalised ads
  • Disabled measurement protocol
  • Disabled cross-site tracking (Google signals)
  • Disabled data sharing with other Google products and services The following data is processed by Google Analytics:
  • Anonymised IP address;
  • Referrer URL (site visited beforehand);
  • Sites accessed (date, time, URL, title, time spent);
  • Downloaded files;
  • Clicked links to other websites;
  • Achievement of specific goals (conversions), if applicable;
  • Technical information: Operating system; browser type, version and language; device type, brand, model and resolution;
  • Approximate location (country and city, if applicable, based on anonymised IP address). Google Analytics sets the following cookies for the specified purpose with the respective storage period:
  • “_ga” for 2 years and “_gid” for 24 hours (to both recognise and distinguish website visitors by a user ID);
  • “_gat” for 1 minute (to reduce requests to Google servers);
  • “_gid” for 13 months (third-party cookie to recognise and distinguish website visitors by a user ID, to record interaction with advertising and in the context of playing out personalised advertising).

We have concluded an order processing agreement with Google for the use of Google Analytics as well as standard contractual clauses in cases where personal data is transferred to the USA or other third countries. More information on this is provided in Google’s privacy policy .

c) Google Maps
Our website uses the map service Google Maps, which is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland for users from the European Economic Area and Switzerland and by Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (jointly “Google”) for all other users.

In order for the Google map material we use to be integrated and displayed in your web browser, your web browser must establish a connection to a Google server, which may also be located in the USA, when you access our website. The cooperation with Google is subject to the Google Controller Data Protection Terms .

By integrating the map material, Google receives the information that a page of our website was accessed from your device’s IP address. If you access the Google map service on our website while you are logged into your Google profile, Google may also link this event to your Google profile. If you do not wish to be associated with your Google profile, you must log out of Google before accessing our contact page. Google stores your data and uses it for advertising and market research purposes and for the personalised display of Google Maps. For more information, please see Google’s privacy policy and the Additional Terms of Use for Google Maps .

d) Google Marketing Platform und Ad Manager
Unsere Website verwendet die Google Marketing Platform und den Google Ad Manager, Dienste die für Nutzer aus dem Europäischen Wirtschaftsraum und der Schweiz von der Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland und für alle übrigen Nutzer von der Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (zusammen „Google“) angeboten werden.

Diese Dienste verwenden Cookies und ähnliche Technologien, um Ihnen für Sie relevante Werbeanzeigen zu präsentieren. Die Verwendung der Dienste ermöglicht Google und seinen Partner-Websites die Schaltung von Anzeigen auf Basis vorheriger Besuche auf unserer oder anderen Websites im Internet.

Die in diesem Zusammenhang anfallenden Daten können von Google zur Auswertung an einen Server in den USA übertragen und dort gespeichert werden. Für den Fall, dass personenbezogene Daten in die USA übertragen werden, haben wir mit Google Standardvertragsklauseln abgeschlossen.

Rechtsgrundalge für die Datenverarbeitung ist die Einwilligung, um die wir im Cookie-Banner bitten. Wenn Sie der Verwendung von Google Marketing Platform und Ad Manager nicht zugestimmt haben, wird Google nur noch generelle Werbung anzeigen, die nicht anhand der über Sie erfassten Informationen auf dieser Website ausgewählt wurde. Neben dem Widerruf Ihrer Einwilligung haben Sie zudem die Möglichkeit, personalisierte Werbung in den Einstellungen für Werbung bei Google zu deaktivieren.

Nähere Informationen hierzu finden Sie in der Datenschutzerklärung von Google.

e) Google Tag Manager
Our website uses Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland for users from the European Economic Area and Switzerland and by Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (jointly “Google”) for all other users.

The Tag Manager is used to manage tracking tools and other services, referred to as website tags. A tag is an element that is stored in the source code of our website, for example, to record specified usage data. The Google Tag Manager ensures that the usage data required by our partners is forwarded to them. The Google Tag Manager does not require the use of cookies. The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR, based on our legitimate interest in integrating and managing multiple tags on our website in a straightforward manner. We have concluded an order processing agreement with Google. Some data is processed on a Google server in the USA. In the event that personal data is transferred to the USA or other third countries, we have concluded standard contractual clauses with Google in accordance with Art. 46 Para. 2 lit. c GDPR.

More information on this is provided in Google’s Tag Manager notification .

f) MailChimp
This website uses the services of MailChimp to dispatch newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service which, among other things, organises and analyses newspaper dispatch. When you enter data for the purpose of receiving newsletters (e.g. email address), this data is stored on MailChimp’s servers in the USA.

We can analyse our newsletter campaigns using MailChimp. When you open an email sent with MailChimp, a file contained in the email (called a web beacon) connects to MailChimp’s servers in the USA. This enables the determination of whether a newsletter message has been opened and which links, if any, have been clicked on. In addition, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to recipients interests.

If you do not want any analysis by MailChimp, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose. Furthermore, you can also unsubscribe directly on the website. The data processing is based on your consent (Art. 6 para. 1 p. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The revocation does not affect the legality of the data processing operations that have already been carried out. The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of MailChimp after you unsubscribe from the newsletter. This does not affect data stored by us for other purposes. For more details, please refer to MailChimp’s data protection provisions at:

We have concluded a so-called “Data Processing Agreement” with MailChimp, in which MailChimp undertakes to protect our customers’ data and not to pass it on to third parties.

6. Online presence on social networks
a) General
We maintain online presences in social networks in order to communicate with customers and interested parties, among others, there and to provide information on our products and services. The users’ data is usually processed by the social networks concerned for market research and advertising purposes. This allows usage profiles to be created based on users’ interests. Cookies and other identifiers will be stored on the users’ computers for this purpose. Based on these usage profiles, advertisements, for example, are then placed within the social networks, but also on third-party websites.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f GDPR, based on our legitimate interest in effectively informing and communicating with users, or Art. 6 para. 1 p. 1 lit. b GDPR, in order to stay in contact with and inform our customers and to carry out pre-contractual measures with prospective customers and interested parties. For the legal basis of the data processing carried out by the social networks at their own discretion, please refer to the data protection notices of the respective social network. The following links will also provide you with further information on the respective data processing and the options to object.

We would like to point out that data protection requests can be asserted most efficiently with the respective provider of the social network, as only these providers have access to the data and can take appropriate measures directly:

b) Facebook fanpage
We operate a fan page on the social network Facebook, which is offered by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland for users outside the USA and Canada and by Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA (together “Facebook”) for all other users. The aforementioned fanpage is offered in joint responsibility with Facebook, in order to communicate with followers (such as our customers and interested parties) there and to provide information about our products and services.

In doing so, we may receive statistics from Facebook about the use of our fan page (e.g., information on numbers, names, interactions such as likes and comments, and aggregate demographic and other information or statistics). For more information on the nature and scope of these statistics, please seeFacebook’s information on Page Insights data For more information on the respective responsibilities, see Facebook’s Page Insights supplement to the Page Insights notification. Art. 6 (1) sentence 1 lit. f GDPR constitutes the legal basis for this data processing based on our aforementioned legitimate interest.

We have no influence on data that is processed by Facebook at its own discretion in accordance with Facebook’s terms of use. However, we would like to point out that when you visit the fan page, data about your usage behaviour is transferred from Facebook and the fan page to Facebook. Facebook itself processes the aforementioned information to create more detailed statistics and for its own market research and advertising purposes, over which we have no influence. More information on this is available in Facebook’s data policy.

Insofar as we receive your personal data when operating the fanpage, you are entitled to the rights stated in this data protection declaration. If you also wish to assert your rights against Facebook, the easiest way to do this is to contact Facebook directly. Facebook knows the details of the technical operation of the platform and the associated data processing as well as the specific purposes of the data processing and can implement appropriate measures upon request if you exercise your rights. We will be happy to support you in asserting your rights as far as we are able and will forward your requests to Facebook.

7. Storage period
Your personal data will be deleted or blocked as soon as the purpose for which it was stored no longer applies and there are no legal retention periods that prevent deletion. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or fulfilment of a contract.

8. Your rights
You are entitled to the following data protection rights:

a) Right of access
You have the right to request confirmation from us as to whether personal data relating to you is being processed.

b) Correction/ deletion/ restriction of processing
Furthermore, you have the right, subject to the legal requirements, to demand that we correct any inaccurate personal data relating to you without undue delay (right to rectification), delete any personal data relating to you without undue delay (right to erasure) and restrict processing (right to restriction of processing).

c) Right to data portability
You have the right to receive personal data relating to you that you have provided to us in a structured, commonly used and machine-readable format and to transfer this data to another controller.

d) Right of revocation
You have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent prior to the revocation.

e) Right of objection

If the processing of personal data concerning you is necessary for the performance of a task carried out in the public interest (Art. 6(1)(e) GDPR) or for the protection of our legitimate interests (Art. 6(1)(f) GDPR), you have the right to object.

f) Right of appeal
If you are of the opinion that the processing of personal data concerning you violates the GDPR, you have the right to lodge a complaint with a supervisory authority, without prejudice to other legal remedies. In Bavaria, the competent supervisory authority is the Bavarian State Commissioner for Data Protection, P.O. box 22 12 19, 80502 Munich.

To assert your rights described here, you may contact us at any time using the contact details provided above. This also applies if you would like to receive copies of guarantees proving an adequate level of data protection.

Your requests for the assertion of data protection rights and our responses to them are stored for documentation purposes for a period of three years and, in individual cases, for the assertion, exercise or defence of legal claims, even longer. Based on our interest in defending against any civil claims under Art. 82 GDPR, avoiding fines under Art. 83 GDPR and fulfilling our accountability obligations under Art. 5 GDPR, the legal basis is Art. 6 (1) p. 1 lit. f GDPR.

9. Changes to the data protection declaration
We occasionally update this privacy policy, for example when we adapt our website or when legal or regulatory requirements change.

Legal advice
The legal review of this website was carried out by:
ISiCO Datenschutz GmbH | Am Hamburger Bahnhof 4 │ 10557 Berlin

Version: 2.0 / Status: October 2020