Response to faults in humidifiers and dehumidifiers
Product benefits
Having your humidifier or dehumidifier serviced and repaired by Condair offers you many benefits.
Quick response
Initial troubleshooting over the phone, with a quick quote and an appointment arranged for a visit.
Manufacturer's expertise
The latest technical expertise that only the manufacturer can provide.
Reduced downtime
Professional engineers ensure that equipment is repaired quickly, thereby minimising downtime.
Maintenance and repair of humidifiers and dehumidifiers
Humidifiers and dehumidifiers play a vital role in the climate control of buildings. If one of these units is not working as intended, a swift and professional repair service is essential.
Condair’s humidifier repair service begins from the very first point of contact. Experienced technicians ask the right questions to ensure that the units are repaired as quickly as possible.
Once the initial problem has been clarified over the phone, a service agreement is drawn up, detailing the costs for the next steps and any spare parts that may be required. Following approval, an appointment is arranged for the technicians to visit the site.
Manufacturer's expertise
Condair’s service engineers bring the manufacturer’s expertise directly to the site. Continuous professional development ensures that the engineers are always able to provide customers with the latest technical support.
If a spare part is likely to be required, it is sent to the site prior to the service visit. Condair’s service vehicles are also equipped with frequently required components to ensure that problems can be resolved as quickly as possible.
Prevention is better than cure.
Failures of humidifiers or dehumidifiers are often due to a lack of maintenance and preventive servicing. In addition to reactive service calls, Condair also offers planned maintenance agreements (PMA) that provide a bespoke schedule for service visits.
As well as avoiding costly downtime and a deterioration in humidity control, PMA customers also benefit from reduced rates for labour and spare parts, as well as the peace of mind that comes from knowing their systems are being serviced by experts.
Scheduled maintenance contracts
Installation of humidifiers and dehumidifiers
Commissioning of humidifiers and dehumidifiers
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